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Frequently Asked Questions

Contact us at meadows@crosscourtpickleball.ca if you have more questions.

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Do I need to be a member to play at CrossCourt?

Yes, membership is required for most activities at CrossCourt, with three exceptions:

  • Members can invite a non-member guest to their court rental. The member is responsible for their guest’s conduct and must unlock the door for them.

  • Non-members can sign up for a 2-hour Intro to Pickleball session.

  • Non-members can substitute for a member in a league.

  • For a detailed description of how our memberships work see the video below

Do I need to bring my own equipment?

Yes, you must bring your own paddle unless you're attending the 2-hour Intro to Pickleball session, where you can borrow a demo paddle. Balls are provided for drop-ins, leagues, tournaments, and lessons. For court rentals, you’ll need to bring your own balls.

Do I need to fill out the activity waiver form?

All Members, Non-members (guests) must fill out the activity waiver form before participating in any activities the first time they visit.

What type of shoes are allowed on the courts?

Only non-marking indoor shoes are allowed. They should be clean, dry, and free of debris (like small rocks). The facility is indoor footwear-only, except for the carpeted lounge area.

How late can I cancel my court booking or drop-in?

Cancel at least 24 hours before your session to receive a credit for future use. If you cancel within 24 hours, no credit will be given.

  • Instructor-led classes may be canceled due to weather or illness. You will receive a credit or a makeup date for the basics program.

  • League sessions may be canceled due to weather, and a makeup date will be provided.

I’m a beginner at Pickleball. Do you offer lessons?

Yes, we offer:

  • 2-Hour Intro to Pickleball on Monday nights, ideal for beginners.

  • Private or semi-private lessons by request. Email us at Meadows@CrossCourtPickleball.ca to set up a session.

How does game rotation work for leagues?

We  use a program called swish it can be found on the tablet located on the demo table. Swish will tell you who you are partnering with and who you are playing against each round. Play first to 11 win by 1. You can enter your scores into swish to track your progress. The games played on week four of your league will be sent to Dupr in order to help build and legitimize your rating. Please see the video below for a demonstration on the Swish app.

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