Frequently Asked Questions

Contact us at meadows@crosscourtpickleball.ca if you have more questions.

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Do I need to be a member to play at CrossCourt?

Yes, membership is required for most activities at CrossCourt, with three exceptions:

• Members can invite a non-member guest to their court rental. The member is responsible for their guest’s conduct and must unlock the door for them.

• Non-members can sign up for a 2-hour Intro to Pickleball session.

• Non-members can substitute for a member in a league.

Do I need to bring my own equipment?

Yes, you must bring your own paddle unless you're attending the 2-hour Intro to Pickleball session, where you can borrow a demo paddle. Balls are provided for drop-ins, leagues, tournaments, and lessons. For court rentals, you’ll need to bring your own balls.

Do I need to fill out the activity waiver form?

All Members, Non-members (guests) must fill out the activity waiver form before participating in any activities the first time they visit.

What type of shoes are allowed on the courts?

Only non-marking indoor shoes are allowed. They should be clean, dry, and free of debris (like small rocks). The facility is indoor footwear-only, except for the carpeted lounge area.

How late can I cancel my court booking or drop-in?

Cancel at least 24 hours before your session to receive a credit for future use. If you cancel within 24 hours, no credit will be given.

• Instructor-led classes may be canceled due to weather or illness. You will receive a credit or a makeup date for the basics program.

• League sessions may be canceled due to weather, and a makeup date will be provided.

I’m a beginner at Pickleball. Do you offer lessons?

Yes, we offer:

• 2-Hour Intro to Pickleball on Monday nights, ideal for beginners.

• Private or semi-private lessons by request. Email us at Meadows@CrossCourtPickleball.ca to set up a session.​

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